Frequently asked questions about booking
What do I need to bring to the OnCourt Fitting?
Basically just yourself, your tennis shoes and your current racket. Court and balls are included in the Fitting.
What happens if it rains during the OnCourt Fitting or I fall ill?
Then we'll find a solution.
If the courts are unplayable or you're ill, we'll usually move your appointment to a new slot. Just let us know as early as possible so we can plan.
Can I cancel or reschedule a Fitting appointment?
Yes, free of charge up to 96 hours before the appointment. For later cancellations or no-shows, we may charge 50% of the agreed fee (T&Cs § 10 para. 3).
What do I get at the end of the OnCourt Fitting?
You receive a written report with your optimal racket configuration. If you like, we'll then build your racket exactly to these specifications.